BrittNic Creations Return and Refund Policy
Effective Date: 7/7/25
Welcome to BrittNic Creations. This Return and Refund Policy outlines the terms and conditions for returning artwork and products purchased from the store. By making a purchase, you agree to adhere to this policy.
Eligibility for Returns:
- Products are eligible for return within 7 days from the date the order was received and 14 days from the date of purchase.
- Products must be in their original condition with the product intact.
Return Methods: To initiate a return, you can:
- Contact us via email with your order information and "Return" in the subject line.
Refund Options:
- Refunds will be issued in the same form as the original payment method or via an alternative that better suits the situation (PayPal, Venmo, etc).
Return Shipping:
- Customers are responsible for return shipping costs.
- We recommend using USPS for returns to ensure a smooth process..
Processing Time:
- Please allow 2-3 business days for us to process your return and issue a refund once we receive the returned product.
Contact Information: If you have any questions or need assistance with your return, don't hesitate to get in touch with us:
- Email: [email protected]
- Hours of Operation: Monday - Sunday (10 AM - 9 PM)
Policy Changes: We reserve the right to make changes to this Return and Refund Policy. Any changes will be posted on our website with the updated effective date.
Thank you for supporting BrittNic Creations. We appreciate your business and strive to provide excellent artwork and customer service.